Policies

Returns

Returns and exchanges accepted with receipt only. Original healthy condition of plant is a requirement of return.

Guaranties/Warranties

All plants (except annuals, perennials and vegetables) purchased through the retail garden center at Faulkner’s Landscaping & Nursery come with a one-year warranty. Please read below for warranty information specific to your situation.

         Plants purchased and installed by customer

Guaranteed for 50% of the purchase price for one year. Sales receipt and the plant are required. For large shrubs and trees, site inspection required or positive photo ID.

          Plants installed by Faulkner’s

Having Faulkner’s install your plants offers the greatest value and convenience. Plant material and labor are guaranteed 100% for one year.

The Pennsylvania Pride Guarantee

Eaton Farms, one of the most respected growers in the industry, offers an unmatched 3-year, homeowner guarantee on all their products. If at any time, for any reason during the first three years the plant fails, Eaton Farm will replace the plant. Simply bring back the plant to Faulkner’s with the Eaton’s identification tag, and the 3-year warranty tag and we’ll gladly replace it.

Wholesale Guarantee

All plant stock is guaranteed to be healthy upon the leaving the nursery. Proper transplanting/installation of plant is the responsibility of purchaser/Any problems concerning quality of stock must be brought to our attention within 10 days of pick-up by the original purchasing party. No complaints will be considered on past due accounts. Faulkner’s reserves the right to waive the “no guarantee” for individual purchases and will assess each case separately.

Annuals, Perennials and Vegetables

Due to the short growing season and lifespan, annual, perennial and vegetable plants are not guaranteed.

Bulk Products

Bulk products are as purchased. No guarantee.

Delivery Rates

Town
Mulch/Loam
1-10 Shrubs
10+ Shrubs
1-2 Trees**
Allenstown $45 $40 $55 $75
Auburn $40 $40 $47 $62
Bedford $50 $50 $60 $75
Bow $40 $40 $55 $65
Candia $40 $40 $50 $55
Chester $53 $53 $63 $83
Concord $53 $53 $60 $75
Deerfield $42 $42 $52 $68
Derry $53 $53 $63 $83
Dunbarton $53 $53 $63 $83
Hooksett $40 $40 $47 $68
Goffstown $50 $50 $60 $75
Manchester $40 $40 $51 $66
N. Manchester $40 $40 $45 $55
Merrimack $65 $65 $80 $95
New Boston $70 $70 $75 $90
Pembroke $42 $42 $52 $62
Raymond $65 $65 $85 $90
Weare $73 $73 $83 $98
 

 

 

 

 

 

 

 

 

 

 

 

 

 

**Large caliber trees only. Treat 15 gallon trees as shrubs.
Plant deliveries over 10 shrubs or 2 trees billed at 8% of total cost.